Comprehensive IT Services For Small Businesses and Residential Clients
Every business and home encounters computer, network, Wi-Fi, and security problems, these will be resolved by engaging Riddle Solutions, all with 100% guaranteed results!
Enterprise-level technology and 25-years of expertise delivered to the business or home.
Riddle Solutions provides you with: Help Desk Support, Endpoint Management, Network Management, Cybersecurity, Wi-Fi optimization, System Administration, Migration to Microsoft 365, Interoperability of Workstations, Custom Media/AV Integration Systems, and much more. I will provide clear and reliable non-jargon solutions to your specific and individual needs.
While our core focus is business IT management, we bring the same enterprise-grade tools, security, and expertise directly to your home. Our residential services include smart home integration, high-performance Wi-Fi and networking, security, custom PC builds, and complete hardware or software support.
Comprehensive IT Solutions for Your Business
We provide expert technology services designed to keep your operations secure, efficient, and reliable.
Endpoint Management
We deliver continuous monitoring, automated maintenance, and rapid remote support across all your desktop, mobile, and server infrastructure. By catching vulnerabilities and system health issues before they disrupt operations, we keep your workforce secure, compliant, and performing at their best.
Network Management
We design, secure, and actively monitor your entire network ecosystem—from firewalls and switches to wireless access points. By optimizing traffic flow and maintaining strict security controls, we keep your business connected, resilient, and protected against unauthorized access.
Helpdesk Support
We provide direct, fast-response technical support to keep your workforce productive and resolve daily IT friction. Our local specialists are available throughout your core business hours, backed by priority after-hours support when critical emergencies strike.
Residential Support & Training
We bring enterprise-grade IT expertise directly to your home. Whether you need assistance with networking and Wi-Fi, smart home automation, device setups, or malware removal, we have you covered. Beyond repairs, we offer tailored, one-on-one coaching to help you navigate modern technology with confidence. From spotting email scams and securing your personal data to understanding network basics and leveraging AI or how to insulate yourself from it, our goal isn’t just to fix your tech—it’s to empower you to master it.
Our Process
Discover our simple approach to delivering comprehensive IT services, helping you ensure smooth and efficient technology operations.
Consultation and Assessment
We evaluate your technology needs to address your specific operational challenges effectively.
Setup and Troubleshooting
Our team provides expert troubleshooting and setup for seamless results.
Maintenance and Support
Ongoing maintenance is crafted to deliver exceptional value and reliable operations.
Comprehensive IT Services For Your Business and Home
This section highlights our professional IT solutions, emphasizing operational efficiency and client satisfaction.
Device Troubleshooting
When devices misbehave, downtime stalls your day. We quickly diagnose and resolve hardware glitches, software crashes, connectivity drops, and OS sluggishness across your endpoints—getting your tech back to running reliably without the frustration.
System Setup
Get your hardware and software running at peak performance from day one. We handle the complete setup of new computers, servers, firewalls, and core applications—ensuring optimal configuration, tight security, and seamless integration into your existing network so your team can work without interruption.
IT Consulting
We help businesses align technology with their strategic goals to drive efficiency, strengthen security, and scale smoothly. From infrastructure design and cloud optimization to cybersecurity and IT roadmapping, we deliver clear, actionable strategy without the jargon—so you can make confident tech investments that pay off.
Derek brings a wealth of experience and deep expertise to every issue he encounters. He combines technical knowledge with a felt personal touch, creating a positive and engaging interaction that makes the experience far more enjoyable. He understands that challenges are often rooted in both people and technology, and he is highly skilled at navigating the human and technical aspects of problem solving to deliver an effective and lasting solution..
Ben Shrout
Agency Operation Manager, RBN Associates
A lot of the IT people I work with are rigid and make no attempt to understand the business they support, Derek makes it a front and center point to do so
Charles Smiley
Owner CSP Movies
Derek is great at what he does, he is knowledgeable, friendly, listens, and won’t stop until he resolves your issue. Other IT professionals would tell me there was nothing else they could do but Derek would figure it out. I trust Derek to know what he is doing in any situation. Other IT people who I’ve told what I needed done, they didn’t listen and created more problems or took way longer than needed to fix the issue. Derek always listens and gets the job done right and doesn’t make you feel dumb even if it is an issue that you created. I wholeheartedly recommend him for your IT needs.
Becky Turnquist
Eichhorn & Eichhorn Law
